![]() The goal of a busboy at this restaurant, however, is not just to keep tables bussed his goal is to make sure that all employees and customers are satisfied with his work. They are expected to keep the restaurant clean and business flowing smoothly. The group of busboys at Middleton’s on Main contains all of these characteristics.Ī busboy’s duty may seem simple to an outsider, but the duty of busboys at Middleton’s on Main is complex. These characteristics are a shared set of goals, specific ways of communication, use of communication mechanisms to gain information and feedback, possession of genres, its own lexis, and a threshold amount of members with discoursal expertise (Swales, Writing about Writing 221-222). John Swales defines a discourse community as a group that contains six specific characteristics. The job is learned by newer busboys through observation of other busboys with more experience. Having started on the day of the restaurant’s opening, I have been the busboy to train nearly all new busboys and make sure the conventions of the group stay in place. Middleton’s on Main is only two years old, so the job of busboys is not a clear-cut list of duties. Busboys at the restaurant work as servants to everyone else, and therefore, they must understand all components of their job to keep others satisfied with their work. The Discourse Community of Busboys at Middleton’s on Mainīusboys at the restaurant Middleton’s on Main are part of a discourse community that contains skills, conventions, vocabulary, and knowledge not attainable anywhere else.
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